{"id":174,"date":"2016-06-08T14:08:04","date_gmt":"2016-06-08T14:08:04","guid":{"rendered":"http:\/\/beatriznicolau.com\/bn_articles\/?p=174"},"modified":"2016-06-08T16:52:37","modified_gmt":"2016-06-08T16:52:37","slug":"cultural-intelligence-matters","status":"publish","type":"post","link":"http:\/\/beatriznicolau.com\/bn_articles\/cultural-intelligence-matters\/","title":{"rendered":"Cultural Intelligence \u2013 why it matters!"},"content":{"rendered":"<h1><img loading=\"lazy\" class=\"size-full wp-image-183 aligncenter\" src=\"http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-1.jpg\" alt=\"Cultural Intelligence\" width=\"780\" height=\"371\" srcset=\"http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-1.jpg 780w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-1-300x143.jpg 300w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-1-768x365.jpg 768w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-1-24x11.jpg 24w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-1-36x17.jpg 36w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-1-48x23.jpg 48w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/h1>\n<h1>Cultural Intelligence:\u00a0Why isn\u2019t it that simple to just transfer the knowledge to an international assignment and succeed the same way?<\/h1>\n<p>How many times have we seen executives and managers who have been successful working in their home-country based organizations, arriving to an international assignment overseas and failing after a few months\/years? How do we explain such failure, considering these individuals have proven to demonstrate strong technical skills, solid experience in their field of work, and the right leadership capabilities?<\/p>\n<p>Why isn\u2019t it that simple to just transfer the knowledge and experience to an international assignment and continue to succeed the same way? Or why do we so often face difficulties in working with cross-country teams, or dealing with bosses or subordinates who are not from the same culture as ours? Why doesn\u2019t the communication flow easily and sometimes the interactions seem awkward?<\/p>\n<p>There are many reasons why this could happen, and one of the most common relates to low (or lack of) Cultural Intelligence (CQ).<\/p>\n<p>Conceptually, Cultural Intelligence is an individual\u2019s ability to understand someone\u2019s way of behaving, eliminating judgment, and being able to communicate and interact in an effective way. That means understanding similarities and differences, and being able to interact with the same familiarity you would with someone from your own culture.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-185 aligncenter\" src=\"http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-mind-heart-body.jpg\" alt=\"Cultural Intelligence: Mind, Heart and Body\" width=\"780\" height=\"253\" srcset=\"http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-mind-heart-body.jpg 780w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-mind-heart-body-300x97.jpg 300w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-mind-heart-body-768x249.jpg 768w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-mind-heart-body-24x8.jpg 24w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-mind-heart-body-36x12.jpg 36w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-mind-heart-body-48x16.jpg 48w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<h2>Mind, Heart and Body<\/h2>\n<p>There are three known <strong class=\"markup--strong markup--p-strong\">Dimensions of Cultural Intelligence<\/strong> that can help us better understand how it works:<\/p>\n<ul class=\"postList\">\n<li id=\"5d15\" class=\"graf--li graf-after--p\">The <strong class=\"markup--strong markup--li-strong\">mind<\/strong> (cognitive and metacognitive) \u2013 a rational component, your knowledge of the norms and practices, cultural awareness;<\/li>\n<li id=\"c3f0\" class=\"graf--li graf-after--li\">The <strong class=\"markup--strong markup--li-strong\">heart<\/strong> (emotional\/motivational) \u2013 your motivation to learn about the other culture, your curiosity and passion for diversity, the willingness to engage;<\/li>\n<li id=\"679a\" class=\"graf--li graf-after--li\">The <strong class=\"markup--strong markup--li-strong\"><em class=\"markup--em markup--li-em\">body<\/em><\/strong> (physical) \u2013 the way you behave towards that other culture, verbally and through non-verbal actions.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"size-full wp-image-186 aligncenter\" src=\"http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-why-it-matters.jpg\" alt=\"Cultural Intelligence: Why it matters\" width=\"780\" height=\"371\" srcset=\"http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-why-it-matters.jpg 780w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-why-it-matters-300x143.jpg 300w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-why-it-matters-768x365.jpg 768w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-why-it-matters-24x11.jpg 24w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-why-it-matters-36x17.jpg 36w, http:\/\/beatriznicolau.com\/bn_articles\/wp-content\/uploads\/2016\/06\/cultural-intelligence-why-it-matters-48x23.jpg 48w\" sizes=\"(max-width: 780px) 100vw, 780px\" \/><\/p>\n<p>In order to be successful in this area, it is critical to ensure these three dimensions can work together during cross-cultural interactions. There are also assessments available to help individuals identify if they have high or low scores of CQ.<\/p>\n<p>When we talk about Cultural knowledge we refer to components such as business etiquettes of a given market or country, language expressions that are used, the way people think, the level of assertiveness, the relationship with time, the degree of power, the hierarchical norms, level of individualism, amongst other components.<\/p>\n<h2>Cultural Intelligence and the Digital Era<\/h2>\n<p>We know we have entered a digital era, where there are no boundaries in the globe, where people\u2019s professional and personal lives are more exposed, and communication happens 24\/7, from everywhere, anytime. More than ever, CQ is a key competency to develop to thrive in this new era, and will continue to be useful in face-to-face or virtual environments.<\/p>\n<p>Before entering new waters, these are some questions that you could ask yourself. What do I know about that region or country? How does that market, industry or company work? How do people behave in that culture, what are their customs and habits.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cultural Intelligence:\u00a0Why isn\u2019t it that simple to just transfer the knowledge to an international assignment and succeed the same way? How many times have we seen executives and managers who have been successful working in their home-country based organizations, arriving to an international assignment overseas and failing after a few months\/years? How do we explain [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[4],"_links":{"self":[{"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/posts\/174"}],"collection":[{"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/comments?post=174"}],"version-history":[{"count":7,"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/posts\/174\/revisions"}],"predecessor-version":[{"id":188,"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/posts\/174\/revisions\/188"}],"wp:attachment":[{"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/media?parent=174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/categories?post=174"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/beatriznicolau.com\/bn_articles\/wp-json\/wp\/v2\/tags?post=174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}