Month: June 2016

The Collaborative Revolution has arrived! Are you there yet?

I have been fascinated by the idea that we are already living in the Collaborative Revolution! Some years ago, Steve Jobs said that the information revolution would “empower individuals and democratize everything “. We could not predict things would have moved so fast.

The Collaborative Revolution has arrived

This is how the world has evolved so far:

  • 1880 Industrial Revolution
  • 1980 Computer Revolution
  • 1990 Internet Revolution
  • 2010 Information Revolution
  • 2020 Collaborative Revolution (predicted) – are we there yet?

What will the world look like in just a few years? How come changes are happening at a speed never seen before? In the blink of an eye we see new companies being launched and changing the dynamics of markets, countries, and people. Organizations and individuals are working in a more collaborative way, sharing more openly their products, knowledge, causes, and even customers!

When we think about successful companies such as Uber, Airbnb and other businesses that translate what the collaborative economy is all about, we realize that we are living in a new era. With the use of technology and digital tools, new ways of doing business are impacting everyone at a global scale, and completely changing the way we live. They create demand for services we have never thought about before, allowing convenience and price advantages to consumers. We quickly learn and incorporate these new products/services into our day-to- day lives.

Our lifestyles, beliefs and the way we interact with each other are being transformed.

Expert in the field, Rachel Botsman talks about collaborative consumption as “the reinvention of traditional market behaviors – renting, lending, swapping, sharing, bartering, gifting – through technology, taking place in ways and on a scale not possible before the Internet. That includes product service systems, collaborative lifestyles and redistribution markets that enable people to pay to access and share goods and services versus needing to own them outright.”

To me, the idea of Collaborative Revolution not only relates to the collaborative economy or consumption previously mentioned here. It is also applied to other fields that share the same core value – two or more people working together to achieve a goal or a purpose. They could be collaborative cultures, teams, leaders, organizations, work, learning, society, etc.

Collaborative Revolution: What matters the most is how you share

Another important point in this discussion is that, in most fields today, you are no longer recognized by the information or knowledge that you have! What matters the most is how you share that knowledge with the rest of the world, and if you can work in a collaborative way with other organizations and individuals to drive innovation, create market demand, and attract people’s interests!

A company or a person’s reputation are also very critical in this context, and will be built based on behaviors that are observed “live“ and virtually. Online reviews, social media interactions and other digital tools bring to the world – at a global scale, in just a few seconds – what people think and feel about a product, service or person.

From an organization’s perspective, in this new era conventional hierarchical models won’t work, and leadership now has more to do with your ability to:

Collaborative Revolution
In summary, there are great things about living in the collaborative revolution, a time of tremendous innovation, accessibility and interconnectivity. We have become used to embracing the changes that will make our lives easier and better. Information, products,services, knowledge, culture – they are all within our reach – regardless of who you are, where you live, or which group you belong to. So what does it all mean to organizations and individuals that are still working under rigid structures, who don’t value collaboration, who have the traditional leadership mindset, and are not yet mobile or interconnected? It means it is time for change!

Cultural Intelligence – why it matters!

Cultural Intelligence

Cultural Intelligence: Why isn’t it that simple to just transfer the knowledge to an international assignment and succeed the same way?

How many times have we seen executives and managers who have been successful working in their home-country based organizations, arriving to an international assignment overseas and failing after a few months/years? How do we explain such failure, considering these individuals have proven to demonstrate strong technical skills, solid experience in their field of work, and the right leadership capabilities?

Why isn’t it that simple to just transfer the knowledge and experience to an international assignment and continue to succeed the same way? Or why do we so often face difficulties in working with cross-country teams, or dealing with bosses or subordinates who are not from the same culture as ours? Why doesn’t the communication flow easily and sometimes the interactions seem awkward?

There are many reasons why this could happen, and one of the most common relates to low (or lack of) Cultural Intelligence (CQ).

Conceptually, Cultural Intelligence is an individual’s ability to understand someone’s way of behaving, eliminating judgment, and being able to communicate and interact in an effective way. That means understanding similarities and differences, and being able to interact with the same familiarity you would with someone from your own culture.

 

Cultural Intelligence: Mind, Heart and Body

Mind, Heart and Body

There are three known Dimensions of Cultural Intelligence that can help us better understand how it works:

  • The mind (cognitive and metacognitive) – a rational component, your knowledge of the norms and practices, cultural awareness;
  • The heart (emotional/motivational) – your motivation to learn about the other culture, your curiosity and passion for diversity, the willingness to engage;
  • The body (physical) – the way you behave towards that other culture, verbally and through non-verbal actions.

 

Cultural Intelligence: Why it matters

In order to be successful in this area, it is critical to ensure these three dimensions can work together during cross-cultural interactions. There are also assessments available to help individuals identify if they have high or low scores of CQ.

When we talk about Cultural knowledge we refer to components such as business etiquettes of a given market or country, language expressions that are used, the way people think, the level of assertiveness, the relationship with time, the degree of power, the hierarchical norms, level of individualism, amongst other components.

Cultural Intelligence and the Digital Era

We know we have entered a digital era, where there are no boundaries in the globe, where people’s professional and personal lives are more exposed, and communication happens 24/7, from everywhere, anytime. More than ever, CQ is a key competency to develop to thrive in this new era, and will continue to be useful in face-to-face or virtual environments.

Before entering new waters, these are some questions that you could ask yourself. What do I know about that region or country? How does that market, industry or company work? How do people behave in that culture, what are their customs and habits.